Freelancer stylists: Frequently asked questions
I don’t understand “40% + VAT”
We charge 40% commission on your takings, plus VAT on our commission.
You keep 60% of your takings — which, once VAT is added, works out to just under a 50/50 split.
If you’re VAT registered, you can claim the VAT back on your quarterly VAT return.
If you’re not VAT registered, it still works out to roughly a 50/50 share.
Example:
- Job total: £100
- Commission (40%): £40
- VAT on commission (20%): £8
- Total we receive: £48
- You keep: £52
So even though the rate is 40% + VAT, in practice it feels like a half-and-half split.
Is The Hair Salon a ‘rent-a-chair’ setup?
Not exactly. We’re a community and shared space, not a traditional rent-a-chair model.
You’ll have your own guaranteed chair as part of your agreement and deposit*, but you’ll also enjoy shared resources, team support, and a collaborative environment.
Why a commission split instead of a fixed rate?
Our space includes more than just a chair — we provide:
- A core support team
- A fully equipped drinks bar (unlimited for you and your guests)
- Access to booking systems (YUV, Vish, Phorest)
- Ongoing coaching and business support
With a commission split, your costs reflect your activity:
- When you’re busier, you contribute a little more
- When you’re quieter, you pay less
It’s fairer, more flexible, and aligns with your success.
What else do I get for my rent?
You’ll receive:
- Business coaching from Oliver on running a successful freelance salon business
- Access to a booking system designed for freelancers
- Marketing and newsletter support
- Networking opportunities within our community
Depending on the freelance model you choose, you’ll have access to significant resources to help your business thrive.
Why do I need to pay a deposit?
The deposit guarantees your chair for the days you’ve booked – just like securing a flat or any other space.
It’s a mutual safeguard for both sides of the agreement.
Your deposit is fully refundable when you leave, as long as terms are met.
What’s the situation with colour stock?
If you’re new to freelancing or don’t yet have your own colour stock:
- We use Vish and YUV to manage your colour use each month.
If you already have your own brand and stock:
- You’re welcome to bring it, as long as it’s cruelty-free and vegan-friendly. We’ll provide dedicated storage for your colours.
Who decides my prices and timings?
You do! It’s your business – you set your prices and appointment times.
If you’d like guidance, we can coach you on pricing and timing to help make your business more profitable.
How are bills and payments handled – and does this affect my employment status?
We use Phorest Pay for all transactions and bookings.
All your takings (including tips) go directly into your bank account.
Because you control your pricing, hours, and services, this is clearly a self-employed arrangement, not employment.
How do I pay my rent each month?
We’ll invoice you on the first day of the following month.
Your monthly takings are reported through Phorest, and your rent invoice reflects this, including any retail commissions offset against your rent.
Can I offer discounts?
Yes! You can offer your own promotions or loyalty discounts — just make sure they’re short-term or structured so you don’t lose out.
We also offer a 15% local business discount to maintain good relationships within the community.